Returns & Exchanges
At Lunchbox, we want your home to feel perfect, which is why we offer a 30-day return window for all unused and original-condition items. If your purchase doesn't fit your space or style, we've made the exchange and return process simple and stress-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags and protective materials are included to prevent damage during transit.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided by our portal and securely affix it to the outside of your box.
- 4.Drop Off and Refund
Take your package to any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.
